He said he has also spoken to the driver, who was not being identified. Wilber said he personally called Toliver as soon as he learned of the incident and apologized for what had happened. "It's not the type of approach that we set our standards and customer service to be," Wilber said in an interview. But he said he reviewed video footage of the incident, and the department is conducting an investigation based on the interaction between Toliver and the driver. Lance Wilber, the director of People Mover, declined to comment on the specifics of the case. ![]() The police officer helped Toliver fill out a citizen arrest form, and the case was forwarded to the municipal prosecutor's office for review, according to Castro. Neither the driver nor Toliver wanted to press charges at the time of the incident but Toliver contacted police two days later asking to do so, Castro said. Toliver said the driver stood up and shoved him. The driver told police he told Toliver to get off the bus, and when Toliver refused, the driver tried pushing him off, Castro said. "Not in a malicious way, I said, 'I can do it myself,' " Toliver, who is 70 and has been almost completely blind for the last seven years, said in an interview. But the passenger, William Toliver II, told the police that he only slapped the driver's hand away. The driver told police the passenger "used his fist and slammed the driver's hand down on the money machine," according to Castro. The driver told police the passenger had boarded the bus and was trying to put money in the wrong slot on the machine, and he had tried to help by moving his hand to the correct slot. Officers arrived to find the driver and the passenger separated and sitting on the bus quietly, Castro wrote. The driver of the bus contacted police and said a passenger had assaulted him and refused to get off the bus, Anchorage police spokesperson Jennifer Castro wrote in an email. 1, when police responded to a report of a disturbance on a People Mover bus on Northwood Street and Strawberry Road. Officials with Anchorage's bus service have apologized for and are investigating a physical disturbance aboard a bus involving a bus driver and a visually impaired passenger who said he was shoved by the driver. ![]() Updated: SeptemPublished: August 10, 2014
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